A Psicologia Hospitalar como Estratégia de Humanização e Saúde Pública no Contexto da Pandemia de COVID-19

Abstract

This paper focuses on the role of hospital psychologists and their contribution to the humanization of care in the context of Brazilian public health. Based on human experiences marked by psychological suffering and existential pain, especially in hospitalization situations, the need for qualified listening and emotional support emerges – fundamental dimensions in the care process. The general objective of the research is to analyze the role of hospital psychologists as agents of humanization, particularly in the face of the challenges aggravated by the COVID-19 pandemic. The research problem that guides the study asks: how can the role of hospital psychologists contribute to the humanization of public health care, considering the challenges faced by patients, teams, and family members, especially in crisis contexts such as the COVID-19 pandemic? The methodology adopted is qualitative, with a focus on bibliographic review. The SciELO database, the PePSIC portal, and specialized books in the area were used as research sources. The results show that, although there has been progress in the consolidation of Hospital Psychology, its inclusion in health services is still fragile, especially regarding the presence of professionals on call. This precariousness may be related to both cost containment and neglect of mental health as a preventive investment. The research reinforces the need to broaden the understanding of health as physical, mental and social well-being, as recommended by the World Health Organization (WHO), justifying the continuous presence of psychologists in the hospital environment as a condition for truly humanized care.