ENFOQUES PARADIGMÁTICOS EN ESTUDIOS SOBRE DIGNIDAD, CONSUMIDORES Y CLIENTES: UNA REVISIÓN SISTEMÁTICA

Autores/as

  • Rafael Pedroza de França Universidade Presbiteriana Mackenzie
  • Maria Luisa Mendes Teixeira Universidade Presbiteriana Mackenzie

DOI:

https://doi.org/10.66104/1t0jx726

Palabras clave:

Dignidad, Consumidor, Revisión Sistemática, Paradigmas de Investigación

Resumen

El objetivo de este estudio es presentar una revisión sistemática de la literatura sobre enfoques paradigmáticos que abordan la dignidad, el consumidor y el cliente. Para ello, utiliza los elementos clave para la elaboración de revisiones sistemáticas y metaanálisis (PRISMA) mediante una búsqueda con los términos "dignidad", "cliente" y "cliente". Este trabajo busca analizar publicaciones que relacionen los constructos mencionados, principalmente en relación con sus paradigmas de investigación, para comprender cuáles son los más utilizados y si los enfoques paradigmáticos son los más apropiados para el estudio del tema. El trabajo contribuye al campo al realizar la primera revisión sistemática de la literatura sobre los temas seleccionados, lo que permite llevar a cabo nuevos estudios basados ​​en los análisis, hallazgos y limitaciones. El trabajo propone la adopción del paradigma estructuralista basado en Anthony Giddens para la investigación relacionada con la dignidad y los clientes/consumidores, considerando que los trabajos que lo han utilizado han producido los resultados más innovadores en el campo.

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Referencias

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Publicado

2026-04-01

Número

Vol. 13 Núm. 04 (2026): REMUNOM - ISSN 2178-6925

Sección

Artigos

Licencia

Derechos de autor 2026 Rafael Pedroza de França, Dra. Maria Luisa Mendes Teixeira

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Cómo citar

ENFOQUES PARADIGMÁTICOS EN ESTUDIOS SOBRE DIGNIDAD, CONSUMIDORES Y CLIENTES: UNA REVISIÓN SISTEMÁTICA. (2026). REMUNOM, 13(04), 1-21. https://doi.org/10.66104/1t0jx726